Rules & Regulations

 

We want your experience to be relaxing, memorable, and enjoyable. Please follow these rules to allow for a safe and happy environment. The management at 7A Resort reserves the right to refuse admittance or ask a guest to vacate if policies are violated.


 
 
 

RESERVATIONS

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General

 

Age Requirements

All guests booking must be 21 years or older. All guests under 21 must be accompanied by an adult 21 years or older during their stay.

Minimum Nights Stay

Cabins

For reservations made one year in advance, we require a five-night stay.  In March of the same year, we will begin accepting three-night minimum reservations for the summer season. We require a three-night reservation for all holidays, unless a shorter stay is available. In the off season, we require a two-night minimum for advanced reservations (with some exceptions).  One night reservations can be taken one day in advance. 

Lodges

For reservations made one year in advance, we require a five-night stay.  In August of the prior year, we will begin accepting three-night minimum reservations for the summer season (Memorial Day-Labor Day). In the off season, we require a two-night minimum for advanced reservations, exceptions can be made during the week in the off-season.

Deposits

50% (+tax) deposit at time of reservation.
This amount will be credited to your total bill upon check-in.

Check-In

Check-in is anytime after 3PM. Early check-in times are sometimes permitted, but only when the unit is clean & ready for occupancy.
All guests must check-in and register at the 7A Office upon arrival.
At check-in, you will receive: car passes, wristbands, keys, TV remotes.
Payment is due upon arrival.
We have a night manager on duty for guests arriving after 5PM. Please call our office in advance if you plan on a late arrival. We close at 4PM on Tuesday evenings. Please make arrangements with the 7A Office if you plan on checking in after 4PM on Tuesdays.

Check-Out

Cabins: 11:00 AM
Lodges: 10:30 AM
Approval required for late check-out. Charges may apply.
Prior to checking out, guests should wash, dry, and put away all used dishes. Trash needs to be placed in an outside trash receptacle. Please pick up and dispose of all trash and cigarette butts outside. 
Keys need to be brought back to the office or placed in the mailbox on the porch.
A determined fee will be assessed for any unit that requires extra cleaning or has damage to the furniture or property. There will be a charge for guests who neglect to leave their key upon checkout.

Refunds

Cancellations

 Must be made by phone.
6 weeks notice required for 75% deposit refund (90 days notice for lodges)
No deposit refund if cancelled less than 6 weeks prior to arrival.
Within 7 days of the arrival date: full balance charged to credit card on file.

Off-Season (Oct-Apr, excluding holidays)

Made a week prior to your stay: 75% refund of deposit. 

Weather

Sorry, but we cannot offer refunds due to weather conditions.

 

GROUNDS

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River

 

respect

Please respect the river and Mother Nature.
No littering, nailing into trees, or destroying the landscape.

Registration

All river and cabin guests must be registered.
Everyone enjoying the river must have a 7A Resort wrist band.

Safety

There is no lifeguard on duty. All guests swim at their own risk.
No diving or jumping from trees. (The river bed is uneven).
All dogs must be on a leash and should never be tied up or unattended.
No glass containers.
No fires.
 

Pool

Hours

The pool is open from 9AM-10PM daily.

REGISTRATION

The pool is only available for 7A registered guests.

Safety

There is no lifeguard on duty. All guests swim at their own risk.
Please rinse yourself off with the outdoor shower before entering the pool.
Jumping or diving is not allowed at the pool.
Children must be accompanied by an adult at all times.
All children must either be potty-trained or in a swim diaper to enter the pool.

Outdoors

Fires

Small fires are allowed in designated fire pits.
Fires should not be left unattended and must be put out before going to bed.
It is the guest's responsibility to be aware of any burn ban in place.
No fires may be built along the river.

fireworks/firearms

Fireworks are prohibited at all times.
Open display or discharge of firearms is prohibited
and guests will be asked to leave the property.

Tents

Tent camping is not allowed on the 7A Resort Property.

Recreational Vehicles

No recreational vehicles are allowed on the property at any time.
This includes but is not limited to:
four-wheelers, golf-carts, go-carts, and Polaris vehicles.

 

GENERAL POLICIES

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Occupancy

 

max occupancy

LODGES have a max occupancy of 40 guests.
All other units have a max occupancy listed within the description.
If more guests are found to be staying at the unit, 7A Resort will charge
an additional $100 per person per night. All guests will be provided a 7A Resort wrist band to wear during their stay. An addition guest is defined as anyone walking-age or older.

Guests

Each cabin is allowed 2 additional day guests at no additional charge.
Each day guest after 2 is $10 per person. Max amount of day guests is 5 people.
Please notify the 7A Office of all day guests.
 

Pets

Sorry, no pets in the LODGES, PIONEER TOWN INN & CLASSIC RIVER QUAD.
Pets are permitted in Classic, Cantina and Loft cabins ONLY.
Our pet charge is $25 per pet per night with a maximum of 2 pets per unit.
All dogs must be on a leash and with their owner when outside of the cabin. Please clean up after your dog and dispose of waste properly.
Please notify the office of all pets at the time of booking.
If we find unreported pets, a pet fee will be assigned plus an additional $50 charge.

Neighborly Respect

Quiet Hours

Quiet time is from 10PM until 8AM. 
Please be respectful of other guests. Outside of quiet time, music should only be loud enough for the guests at your cabin or unit to hear.
This also applies to guests at the river. 
Also remember, 7A is a family-friendly resort. Offensive language or behavior will not be tolerated.

Smoking

Smoking is prohibited in all units. A fee of $200 will be assessed for anyone who smokes inside a unit. Please dispose of all cigarette butts properly. Please do not throw cigarette butts on the ground.
Smoking not allowed in the swimming pool area.

Littering/Trash

Please place all trash in trash receptacles closest to your unit.
Please place all cigarette butts in appropriate containers.
Water balloons and confetti eggs are not allowed on the premises.

Maintenance

Upon Check-IN

The guest must review the cabin or unit upon check-in and immediately let the front desk know of any problems. Maintenance requests will be responded to as quickly as possible following notification.

During Your Stay

If there is a problem with your cabin or unit, please contact the front office immediately to report the issue. Our maintenance staff will attempt to fix the problem in a reasonable amount of time.
If a problem is not reported to the front office, we cannot fix it and the guest will not be refunded any portion of the bill. If the problem is not fixable or interrupts your stay for an unreasonable amount of time (12+ hours after report), a manager will work with you to correct the issue.
Refunds will not be given for issues reported at checkout.

Lost & Found

Items left at 7A Resort can be mailed back to customers for a minimum fee of $25 plus the cost of shipping.